ABOUT US & OUR PROCESS

Crest Manor has been established to provide the highest levels of service. Our services provide short term accommodation services for young people. When requested by a Local Authority, Crest Manor accommodation can include our structured support services.

Our accommodation and/or support is specifically for young people between 16-25 years of age, with a specific focus on care leavers who meet Local Authority thresholds for support services.

Crest Manor services are strategically structured in working towards developing or sustaining a young person’s capacity to live independently within the community.

Our supported accommodation plays a valuable contribution towards enabling young people to prepare for independence and developing practical living skills. We are committed to providing excellent standards of provision to our service users.

It is the objective of Crest manor to provide a high-quality service to Local Authorities and to the young persons placed with Crest Manor. Good quality practice is integral to every aspect of the organisation leadership and management practice within Crest Manor.

In preparing the young persons for a more independent life we also offer an accommodation service that is tailored to young people leaving care.

Process

  • Once young person turns 18 then they can be referred to the Leaving Care Accommodation Service. Ideally a discussion needs to be had from about two months before they turn 18 so that the accommodation is ready in time and this will ensure a seamless transition. However, we are happy to receive referral at any point
  • We will aim to offer accommodation in areas each young person favours, but this is not always guaranteed
  • We expect a payment of 2 months rent in advance from referring Local Authority from the time they join us. (This can then be kept as indemnity against willful and malicious damage or payments that have not been met such as the weekly contributions)
  • Each young person then signs a tenancy/sub license agreement with us
  • If they are entitled to Universal Credit then the allocated Social Worker/Personal Advisor would help them to apply for the Universal Credit and the application for Direct Payment to landlord chosen
  • Young persons will contribute towards utilities, such as Gas, Electricity and Water Rates
NB – For young persons who are 18+ but are not entitled to Universal Credit (NRPF) – we can still provide this accommodation for them, but the cost will be covered by the referring Local Authority, or maybe met by the young person concerned if such a young person is in employment (This process is detailed in the Crest Manor service leaflet).
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Post 25

Once a young person accommodated at a Crest Manor residence turn 25, the rate they are entitled to for Universal Credit falls to the single room rate. At this point Crest Manor provides young people with a couple of options which will contribute to assisting them in making the choice that best suits them.

 

  1. Stay put in the accommodation – young persons can decide to stay put in the accommodation and then pay the rent or any shortfall in rent. Young people can choose this option if they are in employment and thereby able to pay their accommodation rent or pay any difference in rent that is in addition to any benefits or other financial support they receive

    2.  

  2. The Local Authority can negotiate a tailored support package with Crest Manor for young adults post 25 who are at risk, vulnerable or who have a disability
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Whatever the choice, we are always on hand the assist young people accommodated at Crest Manor in making their choice.
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